RETURNS

Exchange

• Can the product be returned or exchanged at retail store?
• Can the item be exchanged

Refunds

• Can the refund be made through cash or cheque
• Where will I get the refund amount credited
• Where will the refund amount get credited in case of Cash On Delivery
• What is the time duration of my refund?

Returns

• Does Levi’s offer packaging of the order at my doorstep?
• What would happen if there is an issue with the item returned (missing tags/other issues)?
• Can I return a single item from an order or does the entire order have to be returned?
• Are there any charges for returns
• Will I be notified after the return has been approved?
• Can the orders which have used coupon code NORETURN be returned?

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Return Instructions

• What is the time duration of the return request if I have received the damaged item
• If I miss the return pickup, will the return request get cancelled?
• How many attempts will be made to pick up the return package?
• How can I return the item?
• What is the condition of return?