Exchange Can the product be returned or exchanged at retail store? Products bought on Levi.in cannot be returned or exchanged at our retail stores. Please follow our online return process. Was this answer helpful? 78 out of 97 found this helpful Have more questions? Contact Us Related articles Can the item be exchanged How can I return the item? Can the refund be made through cash or cheque How do I track my order? Does Levi’s offer packaging of the order at my doorstep?